![]() 1.ĝEFINITIONS In this Agreement we will refer to Taptap Send UK Limited as “we” or “us” and we will refer to you, the user of the App and Services, as “you”. Please see the “Support” section of the App or the “Contact Us” section of our website for more details. The best way to contact us is by phone, email ( or Whatsapp. Our contact details are: Taptap Send UK Limited, Epworth House, 25 City Road, London, England, EC1Y 1AA. Our firm reference number is 900842 and our Company number is 10416468. About us We are a UK company which is authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 to issue electronic money and provide payment services. If you participate in any rewards programme you agree to be bound by any separate terms and conditions (for example, our Referral Program). You can at any time, and at no cost, stop using the App by deleting it or ending the Agreement (see Section 10). Our Agreement applies whenever and however you access our services or other information. We may provide information and/or our services in other ways too, like through web pages. We provide our services to you through the App. By signing up for the services and using the App, you are accepting and agreeing to be bound by the Agreement. This User Agreement, along with the Privacy Policy, eCommunications Policy and any other terms and conditions that apply to our services, form a legal agreement (the " Agreement") between: It also sets out other important things that you need to know. WHY THIS INFORMATION IS IMPORTANT This is the User Agreement for the Taptap Send mobile application (the “ App”) and our services. We appreciate your patience and cooperation in completing this process.Date published: 21 November 2023. Thank you for choosing Taptap Send as your trusted money transfer app. If you have any questions or require further support, please feel free to contact our Customer Support. ![]() Taptap Send does not have access to your bank account at any point during this process. We want to emphasize that the entire process is designed to maintain your privacy and security. Taptap Send will then be added as a beneficiary to your bank account and you will be able to initiate payments within 15 minutes ! Again, check your messages or SMS app, and enter the code to continue. This is to confirm your login/connection to the bankĥ- A second OTP will be sent to your device. Check your Messages or SMS app and enter the first code (OTP) you received on the Taptap Send app. This information is securely encrypted and will not be accessible to Taptap Send or any unauthorized parties.Ĥ- An OTP (One-Time Password) will be sent to your device. ![]() ![]() ģ- Enter your Customer ID (CID) and password associated with your bank account. Tap on the "Connect Bank Account" option.Ģ- Select your bank from the list: Abu Dhabi Commercial Bank. We understand that you may have encountered some difficulties while attempting to connect your bank account ( Abu Dhabi Commercial Bank ) for money transfers through Taptap Send.Īs this step is mandatory to send money, please see the step-by-step instructions below for assistance.ġ- Upon opening the app, you will see a prompt banner at the top of the screen.
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